After-Sales
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After-sales service is applicable to all users of Topwalk products, providing hardware maintenance services for no less than 3 years and software upgrade services for no less than 3 years.
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Unified service operation processes and specifications ensure that customers can enjoy professional and high-quality services from Topwalk anytime and anywhere.
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An advanced service quality control system is established to collect satisfaction feedback from every customer throughout the entire process from product installation to maintenance, and continuously improve services.
An advanced service quality control system is established to collect satisfaction feedback from every customer throughout the entire process from product installation to maintenance, and continuously improve services.
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Intelligent Call Center
400-609-2500
National Unified Service Hotline：400-609-2500
Service Hours：Provides 7×24 high-quality services to meet the needs of users nationwide
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Nationwide Service Network
With the Beijing headquarters as the core, 27 branches are deployed nationwide to build an efficiently responsive service network. -
Professional Service Team
Has more than 200 high-quality service personnel, all of whom are Topwalk certified technical engineers.
Contact number: +8613810035865
Enterprise Email: liuyl@topwalk.com
Address: Building 3, Courtyard 6, Jianfeng Road (South Extension), Haidian District, Beijing
400-609-2500
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Legal Notice
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